Terms and Conditions

ONFYRE

Version 1.1 – Last updated: August 2026

Note: This is a convenience translation. In case of any discrepancies between this English version and the German original, the German version shall prevail.

§ 1 Scope and Subject Matter

(1) These Terms and Conditions (hereinafter “Terms”) govern all contracts between appnormal GmbH, registered in Taunusstein, Germany, represented by its managing directors Jan Kuntscher and Philip Feldmann (hereinafter “Provider”, “we” or “us”), and the users (hereinafter “User” or “you”) of the platform ONFYRE (hereinafter “Platform” or “Service”).

(2) ONFYRE is a web-based link-in-bio platform that enables Users to create personalised landing pages with links, images and videos and make them publicly accessible.

(3) The Platform is intended for both consumers (B2C) and businesses (B2B) as defined by sections 13 and 14 of the German Civil Code (BGB). These Terms apply globally to all Users of the Platform.

(4) Deviating, conflicting or supplementary terms and conditions of the User shall only become part of the contract if the Provider has expressly agreed to their application in writing.

(5) The current version of these Terms is available on the Platform under the menu item “Terms”.

§ 2 Registration and User Account

(1) Use of the Platform requires registration and the creation of a user account. A usage agreement between the User and the Provider is concluded upon registration.

(2) Registration is only permitted for persons who have reached the age of 16. Persons between 16 and 18 years of age require the consent of a legal guardian. The Provider reserves the right to request proof of such consent.

(3) The User undertakes to provide truthful and complete information during registration and to keep such information up to date at all times.

(4) Each User may only maintain one user account, unless the Provider has expressly agreed otherwise.

(5) The User is responsible for maintaining the confidentiality of their login credentials. The User shall be liable for all activities carried out under their user account, unless the User can demonstrate that they are not at fault. The User is obliged to notify the Provider immediately of any unauthorised use of their account.

§ 3 Service Description and Plans

(1) The Provider makes the ONFYRE Platform available in the following plans:

a) Free Plan: The Free Plan provides basic use of the Platform with limited features. The features available under the Free Plan are set out in the current service description on the Platform. The Free Plan is free of charge.

b) Pro Plan: The Pro Plan offers extended features and functionality. The features available under the Pro Plan and the applicable price are set out in the current service description and price list on the Platform. The Pro Plan is subject to a fee.

(2) The Provider reserves the right to modify, expand or restrict the features of individual plans at any time. Material restrictions to existing features of the Pro Plan will be communicated to the User at least 30 days before they take effect. In such cases, the User has a special right of termination effective as of the date the changes take effect.

§ 4 Free Trial Period (Pro Plan)

(1) The Provider may offer a free trial period for the Pro Plan. The duration and scope of the trial period will be displayed on the Platform upon activation.

(2) During the trial period, the User shall have access to the Pro Plan features to the extent displayed.

(3) Unless the User cancels the trial before it expires, the subscription will automatically convert to a paid Pro subscription. The User will be informed of the automatic renewal and the applicable price before the trial period begins.

(4) The trial period may be cancelled at any time before expiry via the account settings on the Platform.

§ 5 Prices and Payment

(1) The current prices for the Pro Plan are set out in the price list on the Platform. All prices include the applicable statutory value added tax, unless otherwise stated.

(2) The Pro Plan may be purchased as a monthly or annual subscription. Billing occurs in advance for the respective billing period (monthly or annually).

(3) Payment processing is handled by the payment service provider Stripe (Stripe Payments Europe, Ltd.). The terms of use of Stripe shall additionally apply. The User shall ensure that the payment information stored with Stripe is always current and valid.

(4) If the User is in default of payment, the Provider is entitled to suspend access to the Pro Plan until the outstanding payment has been settled. The right to extraordinary termination remains unaffected.

(5) The Provider reserves the right to change the prices for the Pro Plan with a notice period of at least 30 days, effective at the end of the current billing period. In such cases, the User has a special right of termination effective as of the date the price change takes effect.

§ 6 Contract Duration and Termination

(1) The usage agreement for the Free Plan is concluded for an indefinite period and may be terminated by either party at any time without notice.

(2) The monthly subscription to the Pro Plan automatically renews for one additional month unless cancelled before the end of the respective billing period.

(3) The annual subscription to the Pro Plan automatically renews for one additional year unless cancelled with a notice period of 30 days before the end of the respective billing period.

(4) Termination may be effected via the account settings on the Platform or in text form (e.g. by email).

(5) The right of both parties to extraordinary termination for good cause remains unaffected. Good cause for the Provider exists in particular if the User materially breaches these Terms, in particular the obligations under § 7 or § 8.

(6) Upon effective termination of the Pro Plan, the user account will automatically be downgraded to the Free Plan, unless the User deletes their account entirely. Amounts already paid for the current billing period will not be refunded.

§ 7 User Obligations

(1) The User undertakes to use the Platform only in compliance with applicable laws and these Terms.

(2) The User is prohibited in particular from:

a) posting content that violates applicable law, in particular content that is criminally relevant, racist, glorifying violence, pornographic, harmful to minors or defamatory;

b) posting content that infringes third-party rights, in particular copyrights, trademark rights, personality rights or data protection rights;

c) using the Platform for spam, phishing, the distribution of malware or for fraudulent purposes;

d) using the Platform or its infrastructure in a manner that impairs or endangers its functionality;

e) posting content intended to deceive third parties about the identity of the User (impersonation);

f) using automated procedures, bots or scraping tools to access the Platform, unless the Provider has expressly consented thereto.

(3) The Provider is entitled to remove or block content that violates these Terms or applicable law without prior notice. Furthermore, the Provider is entitled to temporarily or permanently suspend the user account.

(4) The User shall indemnify the Provider against all third-party claims arising from a culpable breach of the obligations under this § 7 by the User. The User shall bear the reasonable costs of the Provider’s legal defence.

(5) When setting up their legal pages, the User is obliged to truthfully select the applicable user type. The user types available at any given time and their descriptions are set out on the Platform. If the nature of the use changes, the User is obliged to update their user type without undue delay. The Provider assumes no liability for consequences arising from an incorrect or omitted selection.

§ 8 Content and Intellectual Property

(1) The User retains all rights to the content they post (links, images, videos and other media). By posting content, however, the User grants the Provider a non-exclusive, worldwide, royalty-free, revocable right to store, process, make publicly available and make technically necessary reproductions of such content for the purpose of providing the Service (e.g. thumbnail creation, caching, optimisation for different devices).

(2) ONFYRE pages created by the User are publicly accessible via the internet. The User acknowledges and agrees that the content they post is visible to any visitor of their ONFYRE page.

(3) The User warrants that they hold all necessary rights to the content they post and that the posting and publication of such content does not infringe any third-party rights.

(4) The Provider is entitled to use the publicly accessible ONFYRE pages created by the User, as well as screenshots and excerpts thereof, for the purpose of presenting, promoting and publicising the Platform, in particular on the Provider's websites, on social media, in press releases, promotional materials and presentations. The pages are shown as they are publicly accessible, including the page title, username (handle) and the content posted by the User.

(5) Any use pursuant to paragraph 4 serves solely to illustrate the Platform and its features. The Provider will not present the User as a referrer or endorser and will not attribute any statements, ratings or recommendations to the User. Any promotional use going beyond this, in particular the use of portrait images of the User or of testimonials, requires the User's prior separate consent.

(6) The User may object to the use pursuant to paragraph 4 at any time with effect for the future, via the account settings on the Platform or in text form (e.g. by email to support@onfyre.atlassian.net). Upon receipt of the objection, the Provider will cease such use for future activities; the Provider will adapt or remove already published materials to a reasonable extent.

(7) All rights to the ONFYRE Platform, including its design, source code, trademarks, logos and other proprietary elements, remain with the Provider. The User is granted only a simple, non-transferable, non-sublicensable right to use the Platform for the duration of the contractual relationship.

§ 9 Availability and Support

(1) The Provider endeavours to make the Platform available without interruption. However, the Provider does not guarantee uninterrupted availability.

(2) The Provider is entitled to temporarily take the Platform out of service where necessary for technical reasons (e.g. maintenance, security updates, capacity expansion). Scheduled maintenance will be announced in advance where possible and will preferably be carried out during off-peak hours.

(3) Technical support is offered for the Pro Plan to the extent described on the Platform. There is no entitlement to individual support under the Free Plan.

§ 10 Liability

(1) The Provider shall be liable without limitation for damages arising from injury to life, body or health caused by an intentional or negligent breach of duty by the Provider, its legal representatives or vicarious agents.

(2) The Provider shall be liable without limitation for other damages caused by an intentional or grossly negligent breach of duty by the Provider, its legal representatives or vicarious agents.

(3) In cases of slight negligence involving a breach of material contractual obligations (cardinal obligations), the Provider’s liability shall be limited to the foreseeable damage typical of the contract. Material contractual obligations are those whose fulfilment is essential for the proper performance of the contract and on whose compliance the User may regularly rely.

(4) Any further liability of the Provider for damages caused by slight negligence is excluded.

(5) The above limitations of liability shall not apply to claims under the German Product Liability Act or to claims arising from a guarantee assumed by the Provider.

(6) The Provider shall not be liable for content posted by Users on the Platform, nor for the content of external websites linked to via the Platform. Responsibility for such content lies solely with the respective User or the operator of the external website.

(7) The Provider shall not be liable for damages caused by force majeure, disruptions at third-party providers (including Stripe), cyber attacks or other circumstances beyond its control.

(8) The Provider makes templates for legal pages (in particular privacy policy and legal notice) available on the Platform as non-binding aids. This does not constitute legal advice. The Provider gives no warranty as to the completeness, accuracy or legal suitability of these templates in individual cases. The User is solely responsible for ensuring compliance with their legal obligations and for obtaining their own legal advice where necessary.

§ 11 Data Protection

(1) The Provider processes personal data of Users in accordance with the provisions of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and other applicable data protection legislation.

(2) Details regarding data processing, in particular the type, scope and purpose of the collection and use of personal data, are set out in the separately available Privacy Policy of the Platform.

(3) User data is hosted on servers within the European Union.

(4) Where the Platform provides analytics and tracking features (e.g. click statistics for the User’s ONFYRE pages), the data collected in this context is described in more detail in the Privacy Policy.

(5) Where third-party integrations (e.g. social media platforms) are used, the respective data protection provisions of the third-party providers shall additionally apply. The User is responsible for informing themselves about the data protection practices of third-party providers.

(6) Where the User collects personal data of third parties via the Platform (e.g. through contact forms or newsletter sign-ups), the User is the controller of such data processing within the meaning of the GDPR. The Provider processes such data exclusively as a processor on behalf of the User. The User is obliged to comply with the applicable data protection provisions, in particular the information obligations towards data subjects. Requests from data subjects exercising their rights (Art. 15–22 GDPR) regarding such data shall be directed to the User as controller.

§ 12 Data Processing on Behalf of the User

(1) Where the Provider processes personal data for which the User is the controller within the meaning of Art. 4 No. 7 GDPR (cf. § 11(6)), such processing is carried out as processing on behalf of the controller pursuant to Art. 28 GDPR in accordance with the following provisions. For such processing, these provisions take precedence over the other provisions of these Terms.

(2) Subject matter, duration, nature and purpose: The subject matter of the processing is the technical storage, provision and processing of personal data collected by the User from third parties via Platform features (e.g. contact forms, newsletter sign-ups). The duration corresponds to the term of the usage agreement. The purpose is the provision of the contractually agreed Platform features.

(3) Type of data and categories of data subjects: The data processed includes in particular contact data (name, email address) and communication content. Data subjects are the visitors of the User’s ONFYRE page who submit data via the aforementioned features.

(4) Processing on instructions: The Provider processes the data exclusively within the scope of the agreements made and on documented instructions from the User. The User’s use of the Platform features constitutes such instructions. The Provider shall inform the User without undue delay if it considers that an instruction infringes data protection law.

(5) Confidentiality: The Provider ensures that persons authorised to process the data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

(6) Technical and organisational measures: The Provider takes the necessary measures pursuant to Art. 32 GDPR, in particular encryption of data in transit (TLS/SSL), access controls and regular security reviews. A current description of the measures is set out in the Privacy Policy of the Platform.

(7) Sub-processors: The User grants general authorisation for the engagement of sub-processors. An up-to-date list of the sub-processors engaged, including their respective processing purpose and location, is available at onfy.re/subprocessors. The Provider shall inform the User of intended changes regarding the addition or replacement of sub-processors in an appropriate manner (e.g. by updating the aforementioned list with a notification function or by email) and shall give the User the opportunity to object to such changes on important data protection grounds within 30 days. In the event of a justified objection, the Provider is entitled to adapt the affected service or to terminate the contract.

(8) Assistance obligations: The Provider shall, to the extent possible, assist the User with appropriate technical and organisational measures in fulfilling data subject rights (Art. 12–22 GDPR) and the obligations under Art. 32–36 GDPR (data security, notification of personal data breaches, data protection impact assessments).

(9) Deletion: Upon termination of the usage agreement, the Provider shall delete the data processed on behalf of the User in accordance with § 13 (90-day period), unless statutory retention obligations require otherwise. The User may export their data via the Platform features before the end of the contract.

(10) Evidence: The Provider shall make available to the User all information necessary to demonstrate compliance with the obligations under Art. 28 GDPR. This shall primarily be done by providing appropriate documentation (e.g. certifications of sub-processors, description of the technical and organisational measures).

§ 13 Account Deletion and Data Retention

(1) The User may delete their user account at any time via the account settings on the Platform.

(2) After deletion of the user account, user data will be completely and irrevocably deleted within 90 days, unless statutory retention obligations require longer retention (e.g. commercial or tax law retention periods).

(3) Deletion of the user account is final. Restoration of the account or of the content posted by the User is not possible.

(4) The User’s publicly accessible ONFYRE page will be deactivated immediately upon deletion of the user account and will no longer be accessible via the internet.

§ 14 Reporting Illegal Content

(1) Any User or third party may report content on the Platform that they consider to be illegal to the Provider. Reports may be submitted by email or via a reporting form provided on the Platform.

(2) The Provider will review reported content within a reasonable period and, if a violation of law is established, will remove or block access to such content.

(3) The Provider acts in compliance with the requirements of the Digital Services Act (DSA, Regulation (EU) 2022/2065) and the German Digital Services Act (DDG).

§ 15 Right of Withdrawal for Consumers

(1) If the User is a consumer within the meaning of section 13 of the German Civil Code (BGB), they are entitled to a statutory right of withdrawal.

Withdrawal Policy

Right of withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (appnormal GmbH, Silberbachstraße 9L, 65232 Taunusstein, Germany, email: support@onfyre.atlassian.net) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For such reimbursement, we shall use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

(2) The right of withdrawal expires in the case of a contract for the supply of digital content not supplied on a tangible medium if the Provider has begun performance of the contract after the User has expressly consented to the Provider beginning performance before the expiry of the withdrawal period and has confirmed their knowledge that they lose their right of withdrawal by giving such consent.

§ 16 Amendments to these Terms

(1) The Provider reserves the right to amend these Terms with effect for the future, provided this is necessary for objectively justified reasons (e.g. changes in legislation, changes in case law, changes in the scope of services, technical developments).

(2) The User will be notified of amendments to the Terms at least 30 days before they take effect by email or by a notice on the Platform.

(3) If the User does not object to the amended Terms within 30 days of receipt of the amendment notification, the amended Terms shall be deemed accepted. The amendment notification will expressly draw the User’s attention to their right to object and the significance of the objection period.

(4) If the User objects to the amended Terms, the contract shall continue under the previous conditions. In this case, the Provider reserves the right to terminate the contract with ordinary notice.

§ 17 Third-Party Integrations

(1) The Platform may offer, or offer in the future, integrations with third-party services (e.g. social media platforms, analytics tools).

(2) The respective terms of use and privacy policies of the third-party providers shall apply to the use of such third-party services. The Provider assumes no liability for the availability, functionality or security of third-party services.

(3) The Provider is entitled to discontinue, restrict or modify integrations with third-party services at any time.

§ 18 Final Provisions

(1) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). With respect to consumers habitually resident in the EU, this choice of law shall only apply to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state in which the consumer is habitually resident (Art. 6(2) Rome I Regulation).

(2) If the User is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship shall be the registered office of the Provider. The statutory places of jurisdiction shall apply to consumers.

(3) The European Commission provides a platform for online dispute resolution (OS platform), available at https://ec.europa.eu/consumers/odr. The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

(4) Should individual provisions of these Terms be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by the statutory provision.

(5) The language of the contract is German. In the event of translations of these Terms into other languages, the German version shall prevail in case of doubt.